GENERAL FAQS

I’m looking for a healthy sweet treat - is Soul Fruit for me?


Soul Fruit is definitely for you. Each pack contains one of your 5 a day and a whole lot of other goodness. Read all about the health benefits of Dragon Fruit here.




Are your dried fruits vegan?


Yes! Our products are 100% natural dried dragon fruit and suitable for vegetarians & vegans.




Is your product gluten free?


Yes – Soul Fruit is an 100% natural fruit product and gluten free.




Where do you grow your fruit?


Our fruit is grown in Vietnam, which have some of the best conditions for Dragon Fruit farming and is the world’s largest producer of Dragon Fruit.




Do you source sustainably?


Yes – our farm is one of the only Global G.A.P Certified farms in the country - sustainably growing red & white Dragon Fruit in a way that doesn’t compromise the land or future generations ability to carry this on.




How do you dry your products?


We are very proud of our Dragon Fruit factory – which uses 100% solar energy to dry our dragon fruit slices. Our soft dried product is dried to a moisture content that gives a satisfying chew whilst our chips are dried to a moisture content that give an irresistible crunch.




Do you use any additives, preservatives or sulphites?


Never – our secret is we use the highest quality fresh fruit. Our fruits are hand-picked in season, immediately dried and packaged locking in the nutrients and bursting with flavour.




Do your Dragon Fruit slices have sugar added?


Never – our products are 100% dragon fruit – nothing else ever added. Like all fruit, Dragon Fruit has naturally occurring sugars – which helps hit that sweet spot!




Where can I find nutritional information?


You can find all the nutritional information on the Products Page




How long do the dried fruits last once the bag is opened?


We recommend to eat your bag of Soul Fruit once you’ve opened it – to make sure you’re experiencing the freshest and tastiest treat possible.




Is Soul Fruit suitable for children?


Yes! Soul Fruit is an ideal sweet treat for little ones – an easy way to 1 of their 5 a day with no added nasties.




Are your products suitable for people with allergies?


Our packing facility handles other products as well, meaning that we are unable to guarantee that our products have not come in contact with nuts, peanuts or sesame seeds.




What if I’ve eaten multiple bags of Soul Fruit (we don’t blame you!) – are there any side effects?


Similar to the effect of eating lots of beetroot, consuming lots of red dragon fruit can cause urine to turn slightly pink. This is very normal and is caused by the content of betahiasin pigment in dragon fruit that can be used as a natural food colouring. This will disappear quickly on its own.




What does Global GAP Certified mean?


Global GAP (good agricultural practices) is a voluntary certification for On Farm food safety, sustainability and environmental responsibility. This means our Farm is non-intensive – using no artificial pesticides, fertilizers or chemicals, which will allow the land to be farmed in this way for generations to come. Find out more at www.globalgap.org





ORDERS

What is your returns policy?


Please read our Returns policy here.




What are your UK shipping options?


1-3 bags = £2.99

4 bags and above = 99p

All orders will be processed and dispatched within 1-3 days. If there are any changes in this you will receive an email update. Orders should arrive within 5 working days of order being placed.




Do you ship internationally?


At this point in time we do not offer international shipping – but if you would like to place a large order, please contact us directly on hello@soulfruit.co.uk and we can see what we can do.




Where can I find Soul Fruit?


Right now, you’ve come to the right place – our website. We are looking to stock in retailers soon, but selling online allows access for everyone!




How can I stock and sell Soul Fruit in my store?


We would love to become Soul Mates – please contact us on hello@soulfruit.co.uk




I still have questions….


We would love to hear from you. If you have any other questions or feedback – please email us at hello@soulfruit.co.uk or find us on Instagram @soulfruituk





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